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Customer Reviews
Overall rating: 4.9 / 5 from 138 reviews.
Looked great
Softest teddy ever, love the colours too xx
I love my Rosie Lea Mug of Tea, she’s so cute. Thank you! I was searching all over for this jellycat, trying to find a retailer that’ll ship internationally. Thank you soooo much! If there’s ever another London exclusive and Casa has it, I will definitely be ordering again.
It was easy to order and I got it soo quickly.
This jellycat is very good! ❤️
I have never seen any Sigikid Beasts toys in England so was so excited when I found this one in this shop! The quality is outstanding and his face well, it is so funny and mad! Love this shop for having some unusual high quality brands for their soft toys, so will visit again ❤️
Lovely shop and very helpful, friendly staff.
Very lovely staff and very helpful. My daughter loves her bunny( she loves all bunnies 🐰 ❤️) and we had a nice experience. We will be back another day for visiting you again. And of course for another bunny 🐰 🐇 😍❤️!! X
My daughter is very happy to have it
My daughter loves it.
Great item and very happy
Really sweet high quality bear!
I purchased with a sticky stain on it and asked about a further discount, to which was a straight no But assured me it was done by the steamer and would come off. I have washed it and the stain has not been removed it has left an awful mark. Was told if it does not come off you can bring it back but who is going to drive to Bluewater for one T-shirt.
Store owner replied: We are sorry you had a poor experience. We pride ourselves with excellent customer service and hopefully you will give us another chance in future
Absolutely love them
Fantastic item. Was sold out everywhere found it at casa and the girls were all so lovely definitely recommend
My granddaughter absolutely loves it.
I would have rated 5 stars if the jelly cat came with a jelly cat bag.
Store owner replied: Hi Kelly-Anne, even as an official stockist we don't receive Jellycat bags. Nevertheless happy to liked the product
My daughter loves it!
Item arrived as described and well packaged.
My daughter loves it
Great items! A man was sitting at the counter in store reading something or on his phone. When we tried to speak to him he did not even respond or look up. Fortunately the lady sales associate came over quickly and was very helpful and friendly. Clearly the man who was there (the manager or owner probably) thought he was above assisting customers.
Great little set, worth the money! Quality is amazing will definitely be ordering again
I brought the lovely Panda for my Granddaughter for Christmas ( starting early) It reminded me of my childhood Panda. It is so cuddly and great quality.
All good thank you.
Lovely item
The package was shipped the very same day. Everything was incredibly friendly and straightforward. Thanks for shipping to the EU!
Simply gorgeous bunny bought as a present. I have been looking for this particular rabbit for sometime so was delighted to see the new stock of them. The shop was very welcoming.
Everyone was so very helpful and kind. I would 100% recommend your stores . Customer service above and beyond. I will definitely shop here again!
Have been searching for a bag that can hold all of the essentials and finally found it! This bag is so spacious. Great for all day being out with your little one and travelling also
Again was charge £5 over the price of buying from the OFFICIAL store. Without the official jelly cat bag they come in. Paying same price as store fine but I buying 2 charging me £11 more then the official store is very bad taste especially as they can be bought from the official store. Nothing special about these
Store owner replied: Hi Debbie, Even as an official stockist, we don't receive the official jellycat bags, which is why you received the product without. We aim to offer amongst the most complete collections available in the UK, and occasionally, as a family business, there are extra costs associated with this.
Didn’t realise it would charge me £6 more then the OFFICIAL store
Beautiful teddy bear
Always friendly staff in store and happy to help with sizing
Great customer service
Great all round experience
So much choice, very helpful staff.
Very Good
Quick delivery
So pleased with these sets. My boys had so many lovely comments when they wore them.