My First Phone

Delivery

Standard: This is a 2-4 working day service for £4.99. All items are sent tracked & require a signature when being delivered.

Express: This is a 1-2 working day service for £6.95. All items are sent tracked & require a signature when being delivered.

Click & Collect: All orders are usually ready to collect by the next working day however please do not travel to store until you have received your collection email. We require proof of ID & email order confirmation in order to collect.

Returns

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.